Global Healthcare Bpo Market Bwc19347
Global Healthcare BPO Market, by Services (Front-end Services, Claims Management, Back-office Operations, and Others), by Provider Services (Patient Enrollment & Strategic Planning, Revenue Cycle Management, and Patient Care), by Pharmaceutical Services (R&D Services, Manufacturing Services, and Non-clinical Services), By Region (North America, Europe, Asia Pacific, Middle East & Africa and Latin America); Trend Analysis, Competitive Market Share & Forecast, 2015-2025
- Published Date: November 2019
- Report ID: BWC19347
- Available Format: PDF
- Page: 125
Report Overview
Global
Healthcare BPO Market: Overview
Global
Healthcare BPO Market was approximately valued at USD 191.6 billion. The market
is also projected to grow at a CAGR of 10.2% and is estimated to reach a
valuation of approximately USD 312.4 billion in the year 2025. Business process
outsourcing (BPO) is a procedure that empowers healthcare providers to choose
the fittest outsider sellers for specific business forms. This enables
emergency clinics and therapeutic experts to invest their significant energy in
the tolerant consideration, over other ordinary occupations in the workplace.
Variables that are answerable for the development of the market remember fast
increment for clinical process outsourcing (CPO), execution of PPACA
constrained social insurance player to advance toward redistributing, and fewer
blunders in a few non-basic capacities, similar to fund and bookkeeping, client
care administrations, and so on.
Another significant
driving factor is the ascent of close to shore redistributing goals and access
to innovation. As close to shoring gives organizations the upside of likeness
in culture, time zone, and dialects, and encourages them to convey
better-quality administrations, the organizations have begun re-appropriating
their business procedures to BPO specialist co-ops in a similar district.
Organizations have additionally begun concentrating on ensuring their
re-appropriated organizations and limiting the financial dangers, through the
comparative case and guideline frameworks, which may help the development of
close to shore re-appropriating goals and access to innovation.
Cloud-based BPO has
altered the business re-appropriating procedures and enables medicinal services
associations to lessen the expenses, build up the worldwide conveyance models,
and give secure information get to. Inferable from their advantages, an
expanded number of appropriation of cloud-based BPO administrations is foreseen
later on. Consequently, the previously mentioned components have added to the
development of the global healthcare BPO market.
The development of the
revenue cycle management (RCM) market is credited to an expansion in government
activities, to help the appropriation of RCM arrangements, expanding income
misfortune because of charging blunders, and expanding reception of EHR/EMR.
Most medical clinics are directly subject to outsider suppliers for forswearing
the board administration, as they come up short on the master information and
time to deal with the repayment procedure. Most normal charging blunders incorporate
inability to check protection, recording a deficient case, coding mistakes,
absence of particularity, and missing documenting cutoff times.
Global
Healthcare BPO Market: Type Insight
The Global Healthcare BPO
Market is segmented on the basis of its provider services, services,
pharmaceutical services, and regional demand. Based on its services, the market
is divided into Integrated Front-end Services, Claims Management, Back-office
Operations, and Others. On the basis of its Provider Services, the market is
bifurcated into Patient Enrollment & Strategic Planning, Revenue Cycle
Management, and Patient Care. Based on its Pharmaceutical Services, the market
is sectioned into R&D Services, Manufacturing Services, and Non-clinical
Services. Geographically, the Global Healthcare BPO Market is divided into
global regions like Europe, North America, Asia- Pacific, Middle East, LATAM,
and Africa.
Global
Healthcare BPO Market: Regional Insight
As of now, North America
rules the Global Healthcare BPO Market and is required to proceed with its
fortress for a couple of more years. In the North America region, the United
States holds the biggest piece of the overall industry. This can be
significantly credited to the nearness of a solid repayment system, higher expenditure
in public and private sector healthcare organizations, and a high level of
guarantee records. There is a portion of the elements driving the development
of the market, in the locale.
Global
Healthcare BPO Market: Competitive Insight
The major players in the
Global Healthcare BPO Market includes companies like Genpact (Bermuda), IBM
Corporation (US), Infosys (India), Lonza (Switzerland), Omega Healthcare
(India), and Quintiles IMS (US), Accenture (Ireland), Cognizant (US),
Firstsource Solutions (India), GeBBS Healthcare Solutions (US), among others.
The objective of the Study:
To analyze and forecast the
Global Healthcare BPO Market size of the market, in terms of value.
To examine the careful
market segmentation and forecast the market size, in terms value, based on the
region by segmenting the Global Healthcare BPO Market into five regions,
namely, North America, Europe, Asia Pacific, Middle East, South America and
their leading countries.
To outline, categorized and
forecast the global Healthcare BPO Market based on the type and Application.
To examine competitive
developments like technological advancement, services, and regulative framework
within the global Healthcare BPO Market.
To highlight the impact
analysis of the factors, affecting the market dynamics such as drivers,
restraints, opportunities, and challenges.
To strategically profile the key players and comprehensively analyze their market shares along with detailing the competitive landscape for market leaders.
Scope of the Report
By Services
·
Front-end Services
·
Claims Management
·
Back-office Operations
·
Others
By Provider Services
·
Patient Enrollment & Strategic Planning
·
Revenue Cycle Management
·
Patient Care
By Pharmaceutical Services
·
R&D Services
·
Manufacturing Services
·
Non-clinical Services
Besides,
the report provides an analysis of the Global Healthcare BPO Market with
respect to the following geographic segments:
North America
·
U.S.
·
Rest of North America
Europe
·
France
·
The UK
·
Spain
·
Germany
·
Italy
·
Rest of Europe
Asia Pacific
·
China
·
Japan
·
India
·
Southeast Asia
·
Rest of Asia Pacific
Middle East and Africa
·
Southern Africa
·
Rest of Middle East and Africa
Latin America
·
Brazil
·
Rest of Latin America
Business
Questions answer by the report
·
How will the market drivers, restraints and
opportunities affect the market dynamics?
·
What will be the market size in terms of
value and volume and market statistics with a detailed classification?
·
Which segment dominates the market or
region and one will be the fastest growing and why?
·
A comprehensive survey of the competitive
landscape and the market participant players
·
Analysis of strategy adopted by the key
player and their impact on other players.
Customization
Scope for the Client
Client satisfaction is our
first and last priority and that’s why BlueWeave Consulting offers
customization according to Company’s specific needs. The following
customization options are available for the report:
Additional
Company Information
·
With five additional company detail
analysis
·
Additional country analysis
·
Detailed segment analysis
1. Research Framework
1.1. Research
Objective
1.2. Product
Overview
1.3. Market
Segmentation
2. Research Methodology
2.1. Qualitative
Research
2.1.1.
Primary & Secondary Sources
2.2. Quantitative
Research
2.2.1.
Primary & Secondary Sources
2.3. Breakdown
of Primary Research Respondents, By Region
2.3.1.
Secondary Research
2.3.2.
Primary Research
2.4. Breakdown
of Primary Research Respondents
2.5. Market
Size Estimation
2.6. Assumption
for the Study
2.7. Market
Breakdown & Data Triangulation
3. Executive Summary
4. Global Healthcare BPO Industry Insights
4.1. Industry
Value Chain Analysis
4.1.1.
Vendor Matrix
4.2. DROC
Analysis
4.2.1.
Growth Drivers
4.2.2.
Restraints
4.2.3.
Opportunities
4.2.4.
Challenges
4.3. Technological
Landscape
4.4. Regulatory
Framework
4.5. Company
market share analysis,2019
4.6. Porter’s
Five forces analysis
4.6.1.
Bargaining Power of Suppliers
4.6.2.
Bargaining Power of Buyers
4.6.3.
Threat of New Entrants
4.6.4.
Threat of Substitutes
4.6.5.
Intensity of Rivalry
4.7. Strategic
Outlook
5. Global Healthcare BPO Market Overview
5.1. Market
Size & Forecast 2016-2026
5.1.1.
By Value (USD)
5.2. Market
Share & Forecast
5.2.1.
By Payer Service
5.2.1.1.
Claims Management
5.2.1.2.
Integrated Front-end Services and Back-office
Operations
5.2.1.3.
Member Management
5.2.1.4.
Product Development and Business Acquisition
(PDBA)
5.2.1.5.
Provider Management
5.2.1.6.
Billing & Accounts Management Services
5.2.1.7.
HR Services
5.2.1.8.
Others
5.2.2.
By Provider Services
5.2.2.1.
Patient Enrollment & Strategic Planning
5.2.2.2.
Revenue Cycle Management
5.2.2.3.
Patient Care
5.2.3.
By Pharmaceutical Services
5.2.3.1.
R&D Services
5.2.3.2.
Manufacturing Services
5.2.3.3.
Non-clinical Services
5.2.4.
By Region
5.2.4.1.
North America
5.2.4.2.
Europe
5.2.4.3.
Asia Pacific
5.2.4.4.
Latin America
5.2.4.5.
Middle East & Africa
6. North America Healthcare BPO Market
6.1. Market
estimates & forecast
6.1.1.
By Payer Service
6.1.2.
By Provider Services
6.1.3.
By Pharmaceutical Services
6.1.4.
By Country
6.1.4.1.
U.S
6.1.4.2.
Canada
7. Europe Healthcare BPO Market
7.1. Market
estimates & forecast
7.1.1.
By Payer Service
7.1.2.
By Provider Services
7.1.3.
By Pharmaceutical Services
7.1.4.
By Country
7.1.4.1.
Germany
7.1.4.2.
U.K
7.1.4.3.
France
7.1.4.4.
Italy
7.1.4.5.
Rest of Europe
8. Asia Pacific Healthcare BPO Market
8.1. Market
estimates & forecast
8.1.1.
By Payer Service
8.1.2.
By Provider Services
8.1.3.
By Pharmaceutical Services
8.1.4.
By Country
8.1.4.1.
China
8.1.4.2.
India
8.1.4.3.
Japan
8.1.4.4.
Rest of APAC
9. Latin America Healthcare BPO Market
9.1. Market
estimates & forecast
9.1.1.
By Payer Service
9.1.2.
By Provider Services
9.1.3.
By Pharmaceutical Services
9.1.4.
By Country
9.1.4.1.
Brazil
9.1.4.2.
Argentina
9.1.4.3.
Rest of Latin America
10.Middle East & Africa Healthcare BPO
Market
10.1.
Market estimates & forecast
10.1.1.
By Payer Service
10.1.2.
By Provider Services
10.1.3.
By Pharmaceutical Services
10.1.4.
By Country
10.1.4.1.
Saudi Arabia
10.1.4.2.
UAE
10.1.4.3.
South Africa
10.1.4.4.
Rest of MEA
11.Company Profile (Company Overview,
Financial Matrix, Key Product landscape, Key Personnel, Key Competitors,
Contact Address, and Strategic Outlook) *
11.1.
Tata Consultancy Services
11.2.
WNS (Holdings)
11.3.
Xerox
11.4.
R1 RCM
11.5.
Quintiles IMS Holdings
11.6.
Omega Healthcare
11.7.
Lonza
11.8.
Invensis Technologies
11.9.
Infosys
11.10.
IBM
11.11.
Genpact
11.12.
Gebbs Healthcare Solutions
11.13.
Firstsource Solutions
11.14.
Cognizant Technology Solutions
11.15.
Accenture
11.16.
Other Prominent Players
*
Financial information of non-listed Companies will be provided as per
availability
**The
segmentation and the companies are subjected to modifications based on in-depth
secondary for the final deliverable
Market Segmentation
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